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MEET OUR TEAM

We are dedicated to helping you understand your insurance plan and helping you find the plan that is best for you and your needs. Our agents and office staff are happy to assist. The direct contact for each of our agents is available here.

Gallipolis Office  |  560 2nd Avenue  |  Gallipolis, Ohio 45631  |  Phone: 740.446.1761

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Ross Swisher
Owner | Commercial Lines Agent

phone: 740-446-1762

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Ross Swisher is a seasoned insurance professional and Co-Owner of InsPlus Insurance Agency, LLC in Gallipolis, Ohio. With decades of experience serving clients across southeastern Ohio and the surrounding region, Ross is dedicated to providing personalized insurance solutions that deliver exceptional value and peace of mind.

 

His career in the insurance industry began in 1987 as a personal lines agent. He has held key roles and leadership positions at Insurance Plus Agencies Inc. and the McGennis Stanley Agency, building a strong foundation in customer service, risk management, and independent agency operations. In his current role at InsPlus, Ross continues the family legacy of the agency (established in 1948), helping individuals and businesses secure the right coverage for their unique needs — from personal auto and home insurance to commercial and life policies.

 

Known for his approachable style and deep product knowledge, Ross works closely with multiple leading carriers to find the best coverage at competitive rates. He is committed to truly understanding each client’s situation and delivering responsive, reliable service — a hallmark of the InsPlus team.

 

A graduate of the University of Rio Grande and Rio Grande Community College, Ross is proud to serve his local community from the Gallipolis office. Outside of work, he values family, community involvement, and building long-lasting relationships with clients.

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Zach Swisher
Agent

phone: 740-446-1812

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Zach Swisher is a dedicated insurance professional at InsPlus Insurance Agency in Gallipolis, Ohio. With a strong commitment to personalized service, Zach helps clients navigate their insurance needs with clarity and confidence — whether it’s personal lines (auto, home, farm), business coverage, or specialized policies.


As a member of the InsPlus team, Zach continues the agency’s long-standing tradition of excellence, established in 1948. He takes pride in building lasting relationships with clients throughout southeastern Ohio and West Virginia, working closely with top carriers to find the right coverage at the best value.


Known for his approachable style and attention to detail, Zach is focused on making insurance simple and stress-free. He is responsive, knowledgeable, and always ready to assist with policy reviews, claims support, or new coverage questions.


Zach is proud to serve his local community alongside his family at InsPlus Insurance Agency.

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Crystal Watson
Customer Service Representative

phone: 740-446-1812

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Crystal Watson is a dedicated Customer Service Representative at InsPlus Insurance Agency in Gallipolis, Ohio. With a friendly and professional approach, Crystal is the go-to person for clients seeking reliable support and clear answers to their insurance questions

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In her role as CSR, Crystal assists clients with a wide range of services, including policy changes, billing questions, claims support, coverage reviews, and new quote requests. She takes pride in delivering prompt, attentive service and making the insurance process smooth and easy to understand for every customer.

Known for her patience, strong communication skills, and problem-solving ability, Crystal is committed to providing the high level of personal service that has defined InsPlus Insurance Agency for over 75 years. She works closely with the agency’s agents — including Ross and Zach Swisher — to ensure clients receive the best possible care and coverage.

Crystal is proud to be part of the InsPlus team, helping families and businesses in southeastern Ohio and West Virginia protect what matters most.

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Shelly Swisher
Customer Service Representative
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Shelly Swisher is a valued member of the InsPlus Insurance Agency team in Gallipolis, Ohio, where she works alongside her husband, Ross. Together, they continue the family legacy of providing trusted insurance solutions to families and businesses throughout southeastern Ohio and West Virginia.

With a warm and client-focused approach, Shelly specializes in helping individuals and families maintain the right personal insurance coverage — including auto, homeowners, life, and more. She is known for taking the time to listen carefully to each client’s needs and guiding them toward affordable, comprehensive protection.

Shelly brings professionalism, attention to detail, and genuine care to every interaction. Whether assisting with policy reviews, endorsement, or claims support, she is committed to making the insurance process simple and stress-free for her clients.

Proud to serve her local community, Shelly is passionate about building long-term relationships and delivering the high level of service that has been the hallmark of InsPlus Insurance Agency since 1948.

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